Applying case-based reasoning for product configuration in mass customization environments

Product variation and customization is a trend in current market-oriented manufacturing environment. Companies produce products in order to satisfy customer’s needs. In the customization environment, the R&D sector in an enterprise should be able to offer differentiation in product selection after they take the order. Such product differentiation should meet the requirement of cost and manufacturing procedure. In the light of this, how to generate an accurate bill of material (BOM) that meets the customer’s needs and gets ready for the production is an important issue in the intensely competitive market. The purpose of this study is to reduce effectively the time and cost of design under the premise to manufacture an accurate new product. In this study, the Case-Based Reasoning (CBR) algorithm was used to construct the new BOM. Retrieving previous cases that resemble the current problem can save a lot of time in figuring out the problem and offer a correct direction for designers. When solving a new problem, CBR technique can quickly help generate a right BOM that fits the present situation. q 2005 Elsevier Ltd. All rights reserved.